Check it out—I get up to 400 emails per day! It’s pretty crazy. For a few years, I let the number of unread emails get into the thousands.
At one point, I had over 9,000 unread emails in my inbox. It made me sick to my stomach, especially because for the first couple years of business, I was able to answer every single email that came through, no problem.
As my brand grew, however, so did the number of people asking for my help. Even though I spent hours answering emails each day, unfortunately I just drowned in it all.
Luckily, I finally got over the fear of hiring someone to help me with my inbox problem. Enter my Executive Assistant, Jessica, to my our rescue! Together, we’re able to get through most of the hundreds of emails that come my way each day.
Jessica does help me by answering some of the emails that come through herself. However, she does not answer as me, or pretending to be me. If you get a reply from me (Pat), it’s really me who is answering.
Even with the help, I still get a ton of email so please respect the amount of time it might take for one of us to get back to you. In most cases, it will not be immediate.
Oh, if you’re wondering how Jessica and I cleared out my backlog of 9,000 emails, listen to SPI Podcast Episode #115. In this episode, we share all of the strategies and tactics that saved my sanity, increased my response time to fans, and allowed me to better concentrate on my creative projects.