How to Publish an Ebook Series – Part 5 – Tools and Automation

Have you ever seen something awesome and then say to yourself, “That is SUCH a good idea!!!” I’m sure you have. I do this all of time – especially when I see a vending machine. Yes, I think vending machines are awesome. Whether it dispenses toys, sour coated gumballs, or Doritos – the fact is that there is somebody (who is not present) making money for doing basically nothing. That person (or company) took time to set it up, stored it full of goodies, and after that just waits for the cash to roll in. Genius.

This is the same kind of idea (and really the huge advantage) of selling an eBook online. How I setup the automation process (my vending machine) with my eBook is what I’m going to go over today.

Recap

We’ve covered quite a bit of information so far already:

  1. Part 1 – Why I chose to go with an eBook rather than a hard copy version.
  2. Part 2 – How to Get Started after you have an idea about what you want to write about.
  3. Part 3 – Important things your eBook you should include.
  4. Part 4 – Getting Ready to Sell it Online.

Now that the eBook is done, it’s time to set up your system. One of the most common questions I get is what websites and services I use to automate everything. I’m excited to share this with you, but before I do, let’s again look at automation and where we stand in the equation.

In my post titled, The One Thing You Must Know About Passive Income, I described that automation is the most important aspect of setting up your passive income empire. If you remember, I showed you this basic chart:

As you can see, the only way we should be involved in the system is on the receiving end of some cash. Here are the tools I use so you can do this:

E-Junkie Shopping Cart

Although it has a funny name, if you’re selling stuff using the internet, e-junkie is a great option. I love it. Here is a quote from their website summarizing what they offer:

“E-Junkie provides shopping cart and buy now buttons to let you sell downloads and tangible goods on your website, eBay, MySpace, Google Base, Craigslist, and other websites using Paypal Standard, Paypal Pro, Google Checkout, Authorize.net, TrialPay, ClickBank, and 2CheckOut.”

How Does it Work?

Once you have your product, you upload it to e-junkie. You specify a price and then it spits out a code for a “buy now” or “add to cart” button that you add to your website. That’s basically it!

Here are a couple screenshots of what it looks like on my end:

Product Configuration

Button Code Generator

Instead of using their buttons, I used a different one that I found that was proven to increase sales, which I actually wrote an entire post about. Anyways, to give you an idea of the user experience, here are some screenshots from the customer’s end, using e-junkie:

A Button on my Sales Page (click here to see it live)

The button takes them to the shopping cart:

After checkout, they fill out billing info:

After the payment is finished, their web browser is redirected to a thank you page on my website. I’ll talk more about the thank you page later, but it’s useful because it provides confirmation of the purchase, and it can have the instructions for download (i.e., they should get an email within 5 minutes), and if they have any problems to contact me, etc.

Within the email that gets sent to them (automatically), there’s a link to download my eBook to their computer. Then, the transaction is complete, and everyone is happy. All of the emails are sent automatically, the products are delivered for you…what more can you really ask for?

How Much Does it Cost to use E-Junkie?

You’d think they would take a percentage of each sale, but they don’t. If you have between 0 and 100mb of product(s) stored on E-Junkie, it will cost you a whopping $5.00 per month. Above 100mb it’s $15.00 per month, and so on. Not bad at all. Really, it’s a small price to pay for such a good service.

Personally, I pay $15.00 a month because the audio files are quite large, but one-third of one sale pays for the service. Sweet.

Other E-Junkie Notables That I Took Advantage Of

  • A free one-week trial
  • Good customer service and forums
  • You can create your own discount codes for promotional offers and friends
    • I’ll go into more detail about this later in the marketing segment(s).
  • Affiliate management for your products
  • Customize emails that get sent to your customers
  • Can broadcast emails/newsletters to all of your previous customers
  • You can easily update your products and change prices if you wish

There are other websites that are similar to e-junkie, but I found this one to be the best for what I’m doing.

To use e-junkie, however, there is one more thing you’ll need, a payment processor. I use two: Paypal and Google Checkout.

Paypal

I’m sure most of you have heard of paypal before, and probably have an account too.

When you sign up normally, you are free to use the “Paypal Standard” features on e-junkie. This means that in order to receive payments, they must be from a customer who also has paypal. This narrows down your customer base…bigtime. In order for people to use their credit cards in your automation process, you’ll need to get what is called “Paypal Websites Payments Pro”.

When you apply for Paypal Payments Pro, you are given an API number which integrates right into E-Junkie. You have to prove that you’re going to be selling something and doing business online. Paypal will ask you (via phone) questions when you apply, and you should be ready to answer them.

Don’t worry, you can easily get approved if you can explain what you plan to do. Make sure you mention you’ll be integrating Paypal with E-junkie. Also, ask give them your website url and your sales page if you have one already (I’m kind of working backwards here, but I’ll go over the parts of a landing/sales page in my next post), and even offer to show them your eBook is you’re comfortable with that. This should do the trick. Be professional, and you should be fine.

After you’re approved, integration with E-junkie is fairly straightforward. I won’t get into the details here, but there are easy to follow instructions on E-junkie’s website that can you can use.

Cost

The price to use Paypal Payments Pro is only $30.00 a month. Before my eBook went live, I was pretty reluctant to commit to this much each month, but having the capability to accept credit card payments and automate is essential and really, $30.00 per month is again a very small price to pay.

Also, paypal takes a small commission for each transaction. To give you an idea, paypal takes $1.17 every time someone purchases my $29.95 eBook. It’s not much, but it does add up. There’s not really anything you can do to avoid this, but do know that you can write off these fees on your taxes (if you’re a business entity).

Google Checkout

Google checkout is basically the same thing as paypal, and I created a merchant account with them and also integrated it with E-Junkie so I could receive google checkout payments as well. All I’m really doing is giving the customer the most payment options. It’s not a bad idea, even though most people will probably pay by credit card.

To give you an idea, about 90% of my customers pay via credit card, 7% via Google Checkout, and 3% via their own paypal accounts.

Up Next

So I hope this answers a lot of your questions about what exactly I use on my website to help me with payments and delivery of my online products. I’ve shown you all the parts of your “vending machine”. Next, I’ll go over where you should put it and how you can make it better.

To be exact, in my next post, I’ll talk all about the landing page – the page people will see and read about your product before they take action and purchase it. This is such an important topic, I might spend two days on it – we’ll see. You can have the best product in the world, but if your sale page sucks, you’re not going to sell anything. Make sure you come back and check that out soon.

Thanks for your continued support and as always, comments and questions are welcome!

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Heather March 29, 2009 at 1:35 pm

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Hi Pat,

I’m confused about something. Why do you state that we need a PayPal Payments Pro account in order to allow buyers who do not have a PayPal account to purchase with a credit card? I thought that you could offer this option with a Premier or Business account. Also, if you view the demo at this page it says that customers do not need a PayPal account in order to purchase with a credit card.

https://www.paypal.com/cgi-bin/webscr?cmd=_wp-standard-overview-outside

Pat March 29, 2009 at 1:49 pm

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@Heather, ahh…actually, you’re right. I should of clarified and stated that in order to integrate it with e-junkie and allow the whole system to work automatically (i.e. ebook delivered to customer), you’ll need the payments pro option. This gives you an API number that you can easily put into e-junkie. I’ll check this out though and see if there’s an easy way to still automate using standard. Thanks for this…i’ll probably update the post to clarify this. Thanks heather!

christopher March 31, 2009 at 9:30 pm

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@Pat or Heather, did you ever find a definite answer regarding the automation w/ the standard paypal acct with the credit card transaction? I couldn’t find a definitive answer on their site. Thanks.

Heather April 1, 2009 at 8:27 pm

@christopher, I did some research and I did find a page at PayPal’s site that has instructions for requesting an API if you have a Premier or Business account. I haven’t completely investigated it because I haven’t reached the phase yet where I am setting up my e-junkie account. Anyway, here is the link, if you want to check it out. https://www.paypal.com/IntegrationCenter/ic_api-signature.html

DDFD at DivorcedDadFrugalDad.com March 30, 2009 at 4:38 am

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Pat, this is really helpful . . .

How long did this part of the process take? A few days, a week? What’s the lead time?

DDFD at DivorcedDadFrugalDad.com´s last blog post..Shared Resources: Gardening Websites

Pat March 30, 2009 at 1:29 pm

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@DDFD at DivorcedDadFrugalDad.com, to set this up, it took about 3 days. If I didn’t have to wait for the application from Paypal to go through, it probably could of taken just a couple of hours, if that.

Sarah H. March 30, 2009 at 9:04 am

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Thanks for the breakdown of all these services. I didn’t know e-Junkie was so cheap.

Sarah H.´s last blog post..Meal Plan Mondays: 3-30-09

Maria @ Residual Income Web March 31, 2009 at 4:57 am

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Pat, I went with eJunkie too, back in June 2008 when I began selling my ebook. I have been very pleased as well!

Maria @ Residual Income Web´s last blog post..How to Make Money with a Website: Writing Content

Steve March 31, 2009 at 11:33 am

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Pat, you are definitely the SMART passive income guy. Thanks for packing so much information into one series of post. I really appreciate the generosity you are modeling here for your readers!

Steve´s last blog post..Have You Overlooked These 4 Powerful Forms of Leverage?

Paul Morales March 31, 2009 at 2:47 pm

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Great series. Thanks for that. I was curious to how you did your ebook too thanks!

Paul April 15, 2009 at 4:23 pm

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Have read your entire ebook series so far. It’s great, honest, useful information for starting an ebook. I actually was referred to check out your blog by Bryan who you know from college (the Bryan who was in the marching band). I have found your site really great as I have been thinking about writing and selling an ebook this year. Thanks for actually providing useful information about selling online without being a scam artist! =)

Elliott September 22, 2009 at 6:07 pm

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Hey Pat…
I’m getting ready to start selling my eBook, and looking into payment systems. e-junkie sounds great, but I read somewhere that it doesn’t support repeat billing, like for a subscription site. Do you know anything about this? I’ve heard the IBMA guys recommend e-junkie too, but if it doesn’t support membership sites seems a little weird, since that’s so much of their model.. Any thoughts?
Elliott

Hotelier Tanji February 18, 2010 at 1:53 pm

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Dear Pat, one point i really don’t understand. In your ebook i saw a different page where you showed a screenshot of paypal and if i go through your sells page then i find different paypal page where a person either need to log in through his paypal account or make one. But my question is if my buyer does not have paypal account and don’t like to make any account then can he buy from paypal? If yes then exactly what he or she needs to do? I feel this is very important and in your GREAT ebook you may write more about this issue as it is expected that many buyer may not have paypal account. Please let us know the procedure.

Thanks

Hotelier Tanji February 20, 2010 at 11:31 am

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Dear pat please let us know detail plz

Pat February 20, 2010 at 11:44 am

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Hi Hotelier,

On page 17 of the eBook, it shows a screenshot of a paypal screen, which is the screen that they would be taken to if you do not use e-junkie, and only incorporate a basic standard paypal payment option (instead of the Website Payments Pro option).

On that, the user can enter their paypal address if they have one, and if they don’t, they can use their credit card by clicking on the icons on the left.

On my sales page, I incorporate e-junkie and website payments pro, which shows them first the screen shown on page 16 of my eBook. As you can see there, the user has the clear option to choose to pay with a credit card, google checkout, or paypal. If you click on payfrom FROM THAT page, the user doesn’t have the option to pay with a credit card on paypal, because they were already given the opportunity to pay with a credit card on the previous page. People would only click that Pay with Paypal button if they had a paypal account. if they didn’t, then they would use another method.

If you think about it, if you went to purchase an eBook this way, and you wanted to pay by credit card, you’d simply select “pay with credit card” and not even worry about the Paypal part of it.

Again, the paypal screen shown on page 17 is if you don’t incorporate e-junkie and website payments pro, which shows the user both options (paypal and credit card) on one page on the paypal website itself.

Let me know if that clears things up for you. Thanks!

-Pat

Hotelier Tanji February 20, 2010 at 12:53 pm

Thanks pat. At first i thought you become angry on me but i was wrong. You are an wonderful human being. Thanks a lot for your valuable comment. God Bless you…

Leila Mathisen July 30, 2010 at 10:28 pm

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hi I’m unable subscribing to your RSS feed. Can you assist or do you know why? thanks for the help.

Dahon November 4, 2010 at 5:46 am

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Gracias for your post, seriously, can you sign up as a contributor for wikipedia because the current pages in there for our interest is next to useless. I don’t agree completely with it but I agree with it on the most part and I definitely applaud your effort in putting it so ably.

Kathy December 12, 2010 at 2:16 pm

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All I have is my FB account. do I have to have a website to publish my ebook?

christopher April 1, 2009 at 10:23 pm

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@Heather, I’m not completely caught up to speed, but the way I read it is the pro option turns paypal into a merchant acct where the process is done in three simple steps — on your site. Of course the easier it is for visitors to click away from your site, the easier it is for visitors to keep from turning into customers. I’m at the point of having to make this decision now (tonight), so I’ll figure out the jargon and look into some forums to clarify the difference between the two options.

Heather April 2, 2009 at 7:13 am

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@christopher, When you do get things sorted out, I would be interested to hear what you learn.

christopher April 2, 2009 at 9:07 am

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@Heather, this still isn’t crystal clear to me. I put my application together for the pro option and am now waiting: it takes 48 hours.

Below is a link that did a little more to help explain the program. Basically it seems to come down to ease of use. Credit cards can be used indirectly with the standard option.

Of course $30 a month isn’t exactly what I’d hoped to add to my business costs. I already have the $5 a month with e-junkie, and then the hosting fees etc. For Pat these #s obviously don’t matter. But for a beginner like me, they do.

http://www.pdncommunity.com/pdn/board/message?board.id=wppro&thread.id=192&view=by_date_ascending&page=1

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