
August 9, 2022
The CX 052: The Legal Liabilities of Community with Wesley Henderson of Drafted Legal
What is your biggest risk as a community builder? You might not have given this much thought, but how people treat each other on…

August 2, 2022
The CX 051: Thoughtful Inclusion with Elisabeth Tuttass of Grid110
Do you ever think about how childhood impacts your interests as an adult? Many community builders grew up feeling like outsiders or moving around…

July 26, 2022
The CX 050: Connecting on a Human Level with Willa Tellekson-Flash
Today’s episode is a behind-the-scenes look at a massive online community success story — we’re very excited to have Willa Tellekson-Flash joining us to…

July 19, 2022
The CX 049: Art Will Save the World with Alex Bryant
Are you creating with authenticity? Many of us can lose track of what lights us up when we only focus on engaging with and…

July 12, 2022
The CX 048: À la Carte Community with Tim Salau
Here’s an understatement: There’s a lot going on in the world right now. In this episode, we allow ourselves to take it all in…

July 5, 2022
The CX 047: The Workplace Community and Being Enough with Adam Smiley Poswolsky
If we’re to trust corporate marketing, “disruptive” companies are “growth hacking” their way to “changing the world” left and right. Their offices have the…

June 28, 2022
The CX 046: From Burned Out Teacher to CEO with Daphne Gomez
We’ve seen many people quit their jobs and start new careers recently. You might even be one of them. But, when it’s teachers looking…

June 21, 2022
The CX 045: Your Enemies Are Not Your Enemies with Dr. David McMillan
“Our fears imagine our enemies. Most of the time our enemies are not our enemies, and we create ill will when oftentimes there's goodwill.”…
About the Show
What makes a community flourish? How do we build vibrant, supportive communities online? Can brands and organizations facilitate authentic connection through community?
If you’ve ever found yourself asking these questions, you’re in the right place. The Community Experience was designed to explore all things community and to help community facilitators design communities that thrive, whether yours is a niche community, based on fandom, or tied to a personal brand or business. Each week, join host Jillian Benbow to learn practical strategies and insights from people on the cutting edge of community building, as well as a peek behind the curtain into the inner workings of our own branded community, SPI Pro.
We believe that community-driven content and commerce is changing the landscape of work and life. Through unbridled curiosity, we believe we can help the world increase the impact potential of communities. Join us for the ride and embrace the experience! New episodes drop every Tuesday, wherever you listen to podcasts.

Your Host:
Jillian Benbow
Jillian is the Community Experience Manager at Team SPI. With over a decade of experience running digital communities and programs, Jillian has seen it all. She is eager to help more people run successful communities and to help grow the digital community profession. When Jillian is not working on all things community she is enjoying the outdoors of Colorado with her family and two energetic dogs.