hosted by: 
The CX 027: Gathering Nomads through Tapas Hopping and More with Chris Reynolds
The CX 026: Creating Virtual Worlds to Hang Out In with Brooke Daily of Topia.io
The CX 025: (Don’t) Do the Hustle: From Hospitalized to Sustainable Community with Tom Ross
The CX 024: Unlocking Exceptional Engagement through Self Inquiry with Phil and Krista Franks of Owl and Key
The CX 023: The Pandora’s Box of Customer Experience with Nick Glimsdahl
The CX 022: Dismantling the System (and Having Fun!) with Moira Were
The CX 021: Let Your Members Steer Your Community with Danielle Maveal
The CX 020: Using Data to Design Sustainable Communities with Gina Bianchini
About the Show
What makes a community flourish? How do we build vibrant, supportive communities online? Can brands and organizations facilitate authentic connection through community?
If you’ve ever found yourself asking these questions, you’re in the right place. The Community Experience was designed to explore all things community and to help community facilitators design communities that thrive, whether yours is a niche community, based on fandom, or tied to a personal brand or business. Each week, join host Jillian Benbow to learn practical strategies and insights from people on the cutting edge of community building, as well as a peek behind the curtain into the inner workings of our own branded community, SPI Pro.
We believe that community-driven content and commerce is changing the landscape of work and life. Through unbridled curiosity, we believe we can help the world increase the impact potential of communities. Join us for the ride and embrace the experience! New episodes drop every Tuesday, wherever you listen to podcasts.
Jillian Benbow
Jillian is the Community Experience Manager at Team SPI. With over a decade of experience running digital communities and programs, Jillian has seen it all. She is eager to help more people run successful communities and to help grow the digital community profession. When Jillian is not working on all things community she is enjoying the outdoors of Colorado with her family and two energetic dogs.