Comments on: Are People Talking About You Online? Here’s What You Need to Know

By: Pat

Pat — Fri, 05 Feb 2010 10:43:08 +0000

Esther Hicks says, “People will love you. People will hate you. And none of it has anything to do with you.”

That learning has served me well.

Keep up the great work! And congrats on the new baby! Adorable – absolutely adorable!!!

Pat

By: Steve-Success Factors

Steve-Success Factors — Mon, 07 Dec 2009 15:48:35 +0000

Success will always attract skeptics and ‘left handed compliments’ I am truly impressed by how you and Gary V handled the ‘negative’ comments. We can learn a lot from criticism, provided the person dishing it out can soften their stance once we have responded in a neutral and non-defensive manner.

By: Jimi Jones

Jimi Jones — Tue, 24 Nov 2009 21:36:19 +0000

You without a doubt, handled that in the best of ways. Comments like that are what I call the left-handed compliment.
It is always better to face negativity in a non-confrontational way. When you are so polite and cool about the situation, the other person has but 2 choices, be a complete a$$, or soften their stance.

It’s always tough to understand this mentality though. i’ve always been of the mindset that you should be happy for someone’s success. It’s the law of attraction, think negative – draw negative things in your direction and vice-versa.

Keep on keeping on, Pat!

By: Vicki Kunkel

Vicki Kunkel — Tue, 24 Nov 2009 00:58:02 +0000

You hit the nail right on the head! If you DON’T have haters, then you aren’t successful. In my book, I call this the “jackass factor”: whenever someone has a strong point of view, and they stick to it and don’t waver, they are considered a jackass by many readers, viewers, or audiences. I advocate that people be proud of their ‘jackass factor’ — assuming they aren’t arrogant jerks. (By being a “jackass”, I don’t mean being mean or dismissive or arrogant; I mean having a spine and sticking up for what you believe in–despite the dissenters.

You just landed a new fan of your blog! Can’t wait for your next post!

By: Jim Crawford

Jim Crawford — Mon, 23 Nov 2009 11:54:36 +0000

A wonderful blog. You took the absolute correct approach.

Seth Green may say he chooses to stand above the “poison” of negative public, chatter and gossip, e.g., the slams common to tabloid media. But in fact, he’s working actively to ensure he maintains a positive public image. Why else do you think he was on Conan’s show? Smart businesses do the same, staying constantly in front of the public to convey their “message.” They do so to maintain Reputation, and to ensure ongoing good relationships with their audience.

On the topic of your recent experience. . .

The response to an actual “attack” varies, depending on the circumstance. In general, it’s best to do what you did: respond immediately in an open, friendly and honest way to resolve the issue. That approach clears the air and usually wins people to your side.

On the other hand, one occasionally sees a blog comment from a “nut case” who’s simply looking for attention. Here one must weigh matters carefully. Even a thoughtful response may generate an endless loop of more negative comments from a determined trouble-maker. We ran across such a case recently when a screwball blasted a client’s blog. He was “poison,” for sure, and because that was obvious to all, we recommended letting this one go. The matter is now long forgotten. Ignored by us, he’s probably off trashing somebody else now.

Kudos for your wise handling of this matter, and BTW, love your blog!

Best regards,

Jim Crawford

By: watzmann

watzmann — Mon, 23 Nov 2009 10:47:37 +0000

Once again, a very interesting post, but I agree with the 1st comment and your Seth Green. It`s poison and it`s better not to handle with it.

By: Menandro

Menandro — Mon, 23 Nov 2009 10:05:16 +0000

If somebody hated me online, I would try communicating well with him. I would apologize if I did not meet his needs and try to figure a way to serve him better next time.

That alone can create attention to my followers who are satisfied. If the angry person is right, my followers would advice me to do better. If the angry person is wrong, I think my followers would support and save me. That is the reward of being good, nothing really bad will really happen. I hope this helps.

Same with you Pat. If I wrongly judge you, the commenters here will kill me. Lol!

By: cindi

cindi — Sun, 22 Nov 2009 18:52:54 +0000

Pat… I’m a new reader to your blog and find it so inspiring! While I’ve been blogging for a while now .. it’s been mostly in (behind my) images. I’m learning from you and a few others to find my voice in this vast cyber-land. I love this reference to high school:
” I don’t know why they call it “high school”, because people act like that in all ages of life.”
Isn’t that the truth? But you were inspired by Gary to take an admirable approach and in turn laid that out for others. Thanks for sharing a valuable lesson.

By: Niche Momma

Niche Momma — Sun, 22 Nov 2009 17:08:14 +0000

Ha! Funny! My last comment, the copy/paste glitched and pasted a link to a puzzle I want to order for my daughter.

This comment has the right link.

By: Pat

Pat — Sat, 21 Nov 2009 09:36:58 +0000

Thanks Char! I appreciate it. You are one of the lucky ones